Frequently Asked Questions

Products

• How do I activate my eSIM?

  Once you have purchased your eSIM, you need to scan your QR code on your compatible phone. The activation of the eSIM takes place immediately after the activation request.

  Iphone

  • In “Settings” select “Cellular Data”.
  • Select “Add a cellular package”.
  • Scan the QR code and register the eSIM.

  Please see the following guide for a more detailed explanation

  https://esimspaza.com/pages/install-esim

  Android

  • Go to “Settings” and then select “Connections”.
  • Select “SIM card manager”.
  • Select “Add a Mobile plan”, then “Add via QR Code”.
  • Scan the QR Code and register the eSIM.
  • Select “OK” at the end of the profile download.

  Please see the following guide for a more detailed explanation

  https://esimspaza.com/pages/install-esim

  Please remember to enable data roaming for your eSIM to get the full benefits within all covered countries.

• Can I make calls & send SMS with an eSIM?

  Currently, call and text services are available in the following locations:

  • Asia: 11 regions
  • European Union: 27 countries
  • Global: 130+ regions
  • United States
  • Indonesia

  Check the plan details to confirm the included call minutes and SMS limits.

• Where can I find my eSIM activation code?

  Your eSIM activation code is sent to you via email, which includes a QR code link and an image of the QR code.

Install eSIM

• How to install an eSlM on iPhone?

  

• How to install an eSlM on Samsung?

  

• How to install an eSlM on Pixel?

  

• How to install an eSlM on Oppo?

  Instructions

  1. Go to Settings > SIM card and Mobile/Cellular Data.

  2. Select eSIM.

  3. Accept the terms and continue.

  4. Select Add eSIM.

  5. Follow the instructions on the screen until you get the option to scan QR code.

  6. Scan the QR code that your operator gave you.

  7. Wait for the installation to be completed.

  

  

• How to install an eSlM on Huawei?

  Instructions

  
  1. Go to Settings> Mobile network> SIM management. Even if your device only supports one physical SIM card, SIM 1 and SIM 2 options are displayed. The eSIM card is installed in the SIM 2 slot by default.

  2. Go to SIM 2 > Add eSIM to scan the QR code received from your network carrier.

  

  

   

• How to install an eSlM on Xiaomi?

  Instructions

  1. Go into Settings.

  2. Go into "SIM cards & mobile networks"

  3. Scroll down until you see the option "Manage eSIM" and click on it.

  4. Tap "Add mobile plan"

  

  

• How to install an eSlM on Motorola?

  Instructions

  1. Go into Settings.

  2. Click on "Network & Internet".

  3. Click on "Mobile Network".

  4. Click the drop-down menu named "Advanced".

  5. Click on "Carrier" and Tap "Add carrier" and go next

  6. Scan the "QR Code" given through your eSIMs bundles account.

  

  

Powered By Simesy